Privacy Policy
Last updated: 6 November 2026
Who we are
This notice explains how Haze Construction Limited handles information provided through this website and project enquiries. Haze Construction Limited is the controller of this information. Company number: 14303141. Address: Vicarage House, 58–60 Kensington Church Street, London, W8 4DB. For privacy enquiries, email Info@hazeltd.co.uk or call 07939 276474.
Information you provide
When you contact us, we receive the details you supply, such as your name, email address, telephone number, property location, message, photographs, drawings and project requirements. We also keep relevant correspondence about your enquiry or work. Please share only information needed for the project and avoid sending sensitive personal information through the general enquiry form.
Why we use it
We use enquiry information to respond, discuss your requirements, arrange visits and prepare quotations. Where you ask us to take steps towards a contract, or appoint us to carry out work, this supports those pre-contractual steps and the performance of our contract. We use relevant information to organise work and provide snagging, aftercare and warranty support.
We also use information where necessary for our legitimate interests in managing business correspondence, keeping the website secure and dealing with queries or disputes. Records may need to be retained to meet legal obligations. Where consent is the basis for a particular optional use, it can be withdrawn without affecting earlier lawful processing.
Website operation and third-party services
Our website uses WordPress and Hostinger hosting. Technical information, such as IP addresses, browser details and server logs, may be processed to deliver and protect the site. Authorised website and email service providers process information needed to support these services.
Google Tag Manager is installed to manage website tags. The information processed by individual analytics or advertising tags depends on the tags enabled and the choices available to you. A tag manager is not itself confirmation that a particular analytics or advertising service is active.
The site links to services including Google Maps, Checkatrade, Trustpilot, the Federation of Master Builders, Instagram, EcoTrus and WhatsApp. Opening or contacting us through those services brings their own privacy notices into scope. Some images and other resources are served by third-party hosts, which may receive technical connection information when a page loads.
Sharing information
Relevant project information may be shared with the people and suppliers involved in arranging or carrying out the agreed work, and with professional advisers, insurers or authorities where required for the project, a claim or a legal obligation. Information should be limited to what is necessary for that purpose. Contact us if you need details of the recipients involved in your particular enquiry or project.
Technology providers may process information in more than one country. You can contact us for information about the providers and transfer arrangements relevant to your data.
How long information is kept
The relevant period depends on why the information is needed. Enquiry correspondence is kept for handling and following up the enquiry. Where work proceeds, project records may be needed for the contract, accounts, aftercare, warranty cover and any related claims or legal obligations. These purposes determine retention; please contact us for the period that applies to your record or to request deletion where available.
Your choices and rights
Depending on the circumstances, you can request access to your personal information, correction of inaccurate details, deletion, restriction of use or transfer of information. You may object to processing based on legitimate interests and withdraw consent where it is relied on. Some requests are subject to legal exceptions, including records that must be retained.
To make a request or raise a concern, email Info@hazeltd.co.uk. We may need to verify your identity before disclosing personal information. You also have the right to complain to the Information Commissioner’s Office.
Cookies and browser settings
WordPress uses cookies for functions such as administrator login and site preferences. Third-party features and enabled measurement tags may use additional cookies or similar technologies. Your browser allows you to review, block and delete stored cookies; blocking necessary cookies can affect site functions. This notice does not replace any consent choice required for optional tracking.
Changes and questions
We may update this notice to reflect changes to the website or our services. The date above shows the latest update. Please contact us if you need further information about how your enquiry or project information is handled.